Terms and Conditions

These Terms and Conditions govern your use of the website at texarkanafenceanddeck.com and any services provided by Advanced Texarkana Fence & Deck ("we," "us," or "our"). By using our Site or engaging our services, you agree to these terms. If you do not agree, please do not use our Site or services.

1. Acceptance of Terms

By accessing our website, submitting a contact form, or entering into a service agreement with us, you confirm that you have read and agree to these Terms and Conditions. We may update these terms from time to time. The most current version will always be posted on this page with the effective date shown above. Continued use of our Site or services after any update constitutes acceptance of the revised terms.

2. Description of Services

Advanced Texarkana Fence & Deck provides residential outdoor construction services including custom deck design and build, composite and wood deck installation, deck repair and replacement, fence installation, screened porches, pergolas, patio covers, and related outdoor living projects. Services are provided to residential properties in the Texarkana, TX area and surrounding communities as described on our website.

We reserve the right to decline any project at our discretion, including projects that fall outside our service area, do not meet minimum project requirements, or involve conditions we are not equipped to address.

3. Estimates and Pricing

All written estimates are based on information gathered during the on-site visit and conversations with the customer. An estimate is not a binding contract until both parties have signed a written service agreement.

Estimates are valid for 30 days from the date of issue. After 30 days, material costs and labor rates may have changed and a revised estimate may be required. We will notify you of any changes before proceeding.

If conditions discovered during construction differ materially from what was assessed during the estimate (for example, concealed structural damage, unexpected soil conditions, or changes requested by the customer), additional costs may apply. We will notify you in writing before performing any work that would add to the original quoted price.

4. Scheduling and Cancellation

Project start dates are scheduled after a signed service agreement and any required deposit have been received. Start dates are estimates and may be affected by weather, permit approval timelines, material availability, or circumstances beyond our control. We will communicate any significant scheduling changes promptly.

If you need to cancel or postpone your project, please notify us in writing as soon as possible. Deposits are non-refundable once materials have been ordered or permit applications have been submitted on your behalf, unless otherwise specified in your service agreement. If we cancel the project due to circumstances on our end before materials are ordered, any deposit paid will be refunded in full.

5. Payment Terms

Payment terms are outlined in your individual service agreement. In general:

• A deposit is required to reserve your project start date and order materials. The deposit amount is specified in your written agreement.
• Progress payments may be required at defined milestones for larger projects, as outlined in your agreement.
• Final payment is due upon project completion and your acceptance of the finished work.

Accepted payment methods are listed in your service agreement. Unpaid balances past the due date may be subject to a late fee of 1.5% per month or the maximum rate permitted by Texas law, whichever is less. We reserve the right to suspend or discontinue work on any project with an outstanding unpaid balance.

6. Permits and Inspections

For projects that require a building permit under applicable local regulations, we will apply for and manage the permit process on your behalf. Permit fees are passed through to the customer and itemized in your estimate. Construction cannot legally begin until required permits are approved.

The customer is responsible for ensuring that the project complies with any applicable homeowners association (HOA) rules, deed restrictions, or easements on the property. We are not responsible for violations resulting from customer-provided information that is inaccurate or incomplete.

7. Customer Responsibilities

To allow work to proceed on schedule, the customer agrees to:

• Provide reasonable access to the work area during scheduled work hours
• Remove personal property, furniture, plants, or obstacles from the work area before work begins, unless otherwise arranged
• Keep pets and children away from the active work area during construction
• Notify us of any known underground utilities, buried structures, or other conditions that may affect the work
• Obtain any required HOA approvals before work begins

8. Warranty and Workmanship

We stand behind our workmanship. Specific warranty terms, including duration and coverage, are outlined in your service agreement. In general, our workmanship warranty covers defects in construction that result from our work, and does not cover normal wear and tear, damage caused by the customer or third parties, or conditions outside our scope of work.

Material warranties, where applicable, are provided by the manufacturer and are separate from our workmanship warranty. We will provide you with any manufacturer documentation at project completion.

9. Warranty Disclaimers

Except as expressly stated in your service agreement, our services are provided "as is" without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose. We do not warrant that any specific outcome, return on investment, or increase in property value will result from our work. Content on our website is provided for informational purposes and does not constitute a guarantee of results.

10. Limitation of Liability

To the fullest extent permitted by Texas law, Advanced Texarkana Fence & Deck shall not be liable for any indirect, incidental, consequential, or punitive damages arising from or related to our services or the use of our website, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from our services shall not exceed the total amount you paid us for the specific project giving rise to the claim.

This limitation does not apply to damages arising from our gross negligence or intentional misconduct.

11. Dispute Resolution

We prefer to resolve any concerns directly. If you have a problem with our work or a billing dispute, please contact us first at contact@texarkanafenceanddeck.com or (430) 278-0090. We will make a good-faith effort to resolve any issue within a reasonable time.

If a dispute cannot be resolved informally, both parties agree to attempt mediation before pursuing litigation. Any legal action that cannot be resolved through mediation shall be brought exclusively in a court of competent jurisdiction in Texas, and both parties consent to personal jurisdiction in that forum.

12. Governing Law

These Terms and Conditions and any service agreements entered into with Advanced Texarkana Fence & Deck are governed by the laws of the State of Texas, without regard to its conflict of law provisions.

13. Website Use

All content on our website - including text, images, and logos - is the property of Advanced Texarkana Fence & Deck or its licensors and is protected by applicable copyright law. You may not reproduce, distribute, or otherwise use our content without our prior written permission.

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair the Site. We reserve the right to terminate or restrict access to the Site at any time without notice.

14. Policy Modifications

We may revise these Terms and Conditions at any time by posting a new version on this page. The revised terms take effect immediately upon posting. If the changes are material, we will update the effective date at the top of this page. Your continued use of our Site or services after any revision constitutes your acceptance of the updated terms.

15. Contact Us

If you have questions about these terms, please reach out: